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This training enables the American executives and employees to increase their understanding of Japanese business culture in order to communicate and work more effectively with their Japanese counterparts, subordinates and colleagues, creating highly positive workplace interaction, for the ultimate purpose of leading to a maximum level of productivity.

 

Program Format: 

• 1 or 2 Days 

• In-Class Training 

 

 

Learning Outcomes:

The participants will learn how to build effective bridges to transcend:

• Differences in communication and negotiation styles between Americans and Japanese.

• Differences in management styles between American and Japanese management styles.

• The American approach to building trust and the Japanese views toward the trust relationship building.

• Common misunderstandings and challengers that the Americans face on the negotiations stages with Japanese.

• Appreciation for Japanese cultural practices which help build harmonious and trusting relationships and team productivity

 

 

Sample Training Content  

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1. Global Management and Intercultural Communication

• High And Low Context Business Styles

• Ethnocentric vs. Ethnorelative Mindset on Global Business

 

2. Why Are Japanese Misunderstood?

• Japanese Indirect Communication

• Japanese Body Language That Is Misinterpreted

 

3. Japanese Business and Value System

• Its Collective Work Style and Team Work Spirits

• Japanese Trust and Building Relationship

 

4. Expectations on Doing Business

• Collective Decision-Making System

• Process Oriented Management
   

5. Japanese Negotiation and Stages

• Beat Around the Bush and Get To the Point

• Consensus Oriented Negotiation